Home

Articles

Consulting

Programs

Meet Tom

Contact Tom

 

Mastering Management Essentials

<<<

HOW TO MANAGE AND MOTIVATE EMPLOYEES IN TODAYíS WORLD

Some managers have been blessed with in-born leadership skills, but for the great majority of us, management skills must be learned.  Too often new supervisors are set up for failure because they arenít equipped ahead of time with the skills they need to successfully carry out their new leadership responsibilities.

This course addresses the critical skill areas needed for successful management.  This highly participatory program is not only an essential training tool for the new manager or supervisor, but it is also a valuable forum for veteran managers to hone their skills and learn new techniques.

Communication

  • Gain needed information

  • Listening skills

  • increased productivity

  • Improved efficiency

Team Building

  • Interviewing & Hiring

  • Orientation

  • Reviews

  • Documentation & legal issues

 

Coaching

  • Involving the workforce

  • Inspiring problem solving

  • Motivation

  • Decision making

 

Keeping Score

  • Financial basics

  • Numbers to watch

  • What makes up profit

  • Effects on the bottom line

Conflict Management and Workplace Violence

  • Techniques to positively resolve conflict

  • Identify potentially violent employees

  • Averting workplace violence

  • Action planning and emergency procedures

How Can I help?

tom@tomfife.com